Child Safety

Child safety is of paramount importance to Tuition Provider, we are the No.1 tuition provider in Malaysia which guarantees that every teacher:

1. Has full registration with the Tuition Provider.
2. Is Reference-checked.
In addition, our teachers will only agree to teach your child if:
1. There is an adult parent or guardian (over 18) present in the home
2. The tuition takes place in a public room (kitchen, dining room, living room).
We place child safety above profits. We do not take risks with your child’s safety.
We're currently lobbying our Governmental and non-governmental partners to implement a licensing system for tuition services in Malaysia.
Comprehensive legislation should be introduced as soon as possible to ensure all tutoring companies adhere to minimum child safety standards.

For Parents/Guardians/Students

How do I verify the qualification of my tutor?
We get our tutors to send us photocopies of their certificates and the identity. You may also wish to verify these documents for yourself upon request.

How do you evaluate the potential tutor?
We have more than 1,000 qualified tutors in our database. We evaluate tutors base on their experience, qualification, one on one interview and feedback from parents. Rest assured that we will do our very best to find the most suitable tutor within your budget.

What is the arrangement with regards to payment?
This service is FREE of charge (without any hidden charges).

What if I wish to have the tutor changed after the first lesson?
You are required to pay for the first lesson worth of fees (case-by-case basis) and we will match another tutor to your child if you so wish.

What if I prefer a Female Tutor?
If you prefer a specific gender or any other special request, just inform us and we will find a tutor as per your preference.

How do I request for a tutor online?
You may fill up your form at Request for Tutor section.

For Tutors

How much do I have to pay for the matching service?
There is a commission of 50% for the first month tuition fee. No additional charge is imposed on the tutor.

What is the minimum age with regards to tutors?
You have to be at least 18 years old to qualify for registration.

What is the minimum qualification required?
You need to have at least an A Level or a Diploma to qualify.

Do I have to pay to register?
Registration is free and commission will only be charged after successful matching of a client to you.

Do I have to send in my NRIC/Passport/Student card and certificates as a proof of my qualification?
You are encouraged to email a digital copy of your relevant certificates to us. Tutors with qualifications verified will have higher chances for receiving assignments. However, please note that the information you send to us is strictly confidential and we will not send/publish them to the clients.

What happen if I terminate the tuition assignment within the first month?
You are strongly encouraged not to terminate tuition assignments prematurely, as it will affect your credibility and the client is not bound to compensate you (case-by-case basis). We will refund 35% of the commission paid within the next two working days.